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Industry
SaaS
Employee Size
50-200
Resources/CASESTUDY

How Cometchat Simplified Performance Reviews & OKRs

About CometChatAbout CometChat

CometChat is a leading enterprise communication platform that provides easy to use text chat, voice & video functionality for websites and apps across all industries. It serves over 50,000 developers across 70 countries

The Challenge

  • No standardised process – reviews are being done with multiple tools
  • Calibration and running alignment conversations were time-consuming
  • Lack of governance & visibility over the process
  • Huge admin work required from HR team

The Solution

  • Single Platform that connects Goals, KPIs, 1:1s with Performance Reviews
  • Calibration and ability to auto schedule 1:1s for employee & managers post review
  • Real time tracking of entire progress by employee, manager, department, & location
  • Automation for followups, complete control for employees to edit and withdraw reviews
100%

Participation rate

98%

Review completion rate

90%

Reduction in admin work

Better

Reduction in admin work

Download the full case studyDownload the full case study

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